SHIPPING & RETURNS
SHIPPING POLICY
A "6 to 7 days shipping policy" for gemstones indicates that once an order is placed, the gemstones will be shipped to the buyer within a timeframe of 6 to 7 days. This policy specifies the expected duration for the delivery of the purchased gemstones from the time the order is processed. It's important for buyers to take note of this shipping policy to manage their expectations regarding the arrival of their gemstone order.
RETURN & EXCHANGE POLICY
Return and Refund Policy
Cancellation Policy:
1. In case there is an order cancellation, please do so before it is shipped. Once the product is shipped it can not be cancelled using our website
Return Policy:
1. Return/Exchange is available for selected products only, the return information is available on the product page on the website.
The return policy of a product can be
changed without prior notice
2.in case we do not have pick up service available at your location, you would have to self-ship the product to our office Address.
3 Return/Exchange charges may apply on case to case basis.
NOTE FOR RETURN
The items should be unused and unwashed for hygiene reasons
The product should have the original packaging and tags in place Items without the original tags will not be accepted.
Customized products cannot be returned or exchanged
return / Exchange requests that are not raised within the return period (Refer product page) the product would not be accepted.